> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowyte.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel a port-in request

> Cancels every non-terminal order and marks the request cancelled. The carrier blocks cancellation within 48 hours of a confirmed port date; that window is surfaced back to you.



## OpenAPI

````yaml /openapi.yaml post /numbers/port/{id}/cancel
openapi: 3.1.0
info:
  title: Flowyte V2 Control-Plane REST API
  version: 1.0.0
  description: >-
    The single REST API for the Flowyte platform (base path `/api/v1`).
    Authenticate every request with a secret API key — `Authorization: Bearer
    flowyte_sk_…` — and each operation lists the scope the key must hold.
    Successful responses use the `ApiResponse<T>` envelope; list responses use
    cursor-based `PaginatedResponse<T>`. Errors are RFC 9457 problem+json.
    Streaming endpoints return Server-Sent Events
    (`event:<type>\ndata:<json>\n\n`, terminating with `event: done`).
  contact:
    name: Flowyte Platform
  license:
    name: Proprietary
servers:
  - url: /api/v1
    description: Flowyte control-plane (versioned URI; additive in v1).
security:
  - apiKey: []
tags:
  - name: Agents
    description: The single user-facing entity.
  - name: Support
    description: In-app "Get help" form → support inbox email.
  - name: Skills
    description: >
      Agent capabilities / tools. A skill is ONE atomic action — typically a
      single API call the agent makes in one step (look up an order, create a
      record, send a message, transfer the call). Use a skill when the task is a
      single step. When a task needs several details gathered across turns
      BEFORE acting, build a Playbook (which gathers the inputs and then calls
      skills) — see the Playbooks tag.
  - name: Integrations
    description: Native OAuth integrations.
  - name: Knowledge
    description: RAG knowledge sources & preview.
  - name: Playbooks
    description: >
      Multi-turn conversation scripts — a node graph (gather → confirm → branch)
      the agent follows to collect several inputs IN ORDER across turns before
      acting. Build a playbook when a single skill call isn't enough because the
      agent must gather MANY details first, or run a SEQUENCE of skills, before
      it can finish (e.g. take a full service request: gather the problem,
      address, and time, confirm, THEN file it; qualify a lead; a multi-step
      intake). A playbook does NOT call an integration itself — it owns the
      conversation and holds the state across turns; the actual action is
      performed by the SKILL(s) it gathers the inputs for. So a playbook
      ORCHESTRATES skills. Rule of thumb — one API call → a Skill; "gather N
      things in order, then submit" → a Playbook that drives the conversation
      and calls the skill(s) at the end.
  - name: Variables
    description: >
      The agent-wide interaction-variable registry — DERIVED at read time from
      the agent's playbooks and skills (collect slots, skill output bindings,
      {var} placeholders) and merged with a thin annotation overlay (notes,
      declared type hints, manual declarations). Read-only observation, NEVER a
      gate: it never validates a reference and never affects authoring, publish,
      or runtime behaviour.
  - name: Guardrails
    description: Deterministic guardrail policies & caller verification.
  - name: Numbers
    description: Phone numbers / DIDs.
  - name: SMS
    description: >
      SMS Hub — A2P 10DLC self-serve registration (brand + campaign), the free
      AI compliance review, per-number SMS enablement, and the consent/opt-out
      surface (suppressions, contacts, TCPA proof export). Texting is US-only; a
      number must be SMS-enabled and the org's 10DLC registration active before
      it can send.
  - name: Test
    description: Test, simulate, talk-token, probe.
  - name: Observe
    description: Post-call analytics, conversations, receipts, transcripts.
  - name: Billing
    description: Plans, wallet, usage, fixed phrases.
  - name: Voices
    description: Voice catalog.
  - name: ApiKeys
    description: Developer / API keys.
  - name: Webhooks
    description: Webhook endpoints & deliveries.
  - name: Records
    description: >
      Caller Context Store — pre-synced external records the agent greets a
      caller from, plus the learned object-type field registry. Fed by the
      Zapier app's Create/Update Record action and directly by this REST API;
      read at call time by the context_lookup skill (a sub-100ms local lookup,
      no Zapier round-trip).
  - name: AuditLogs
    description: API/key activity logs.
  - name: Chat
    description: Chat channel — sessions, messages, OpenAI-compatible, widget.
  - name: PublishableKeys
    description: Browser-safe, one-agent publishable keys.
  - name: Widget
    description: Embed widget config + snippet.
  - name: Uploads
    description: Multipart file uploads backing file_id params
  - name: Meta
    description: Platform metadata (language/SKU/tier capabilities).
  - name: Outbound
    description: >
      Outbound voice — contact lists (import + scrub) and campaigns (create,
      launch, pause/resume/cancel). Launch schedules one call attempt per valid
      contact; a background worker dials them. This release dials informational
      campaigns only.
  - name: OAuth2
    description: >
      Flowyte's minimal OAuth2 authorization server. The Flowyte Zapier app is
      the first registered client. The authorization-code grant (confidential
      client, optional PKCE) issues org-scoped SERVICE tokens (flowyte_oat_…)
      that ride the SAME scope matrix as an sk key. The public
      authorize/token/revoke endpoints are served at the ORIGIN ROOT (NOT under
      /api/v1 — see each path's `servers` override); consent + disconnect are
      /api/v1.
paths:
  /numbers/port/{id}/cancel:
    parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
    post:
      tags:
        - Numbers
      summary: Cancel a port-in request
      description: >-
        Cancels every non-terminal order and marks the request cancelled. The
        carrier blocks cancellation within 48 hours of a confirmed port date;
        that window is surfaced back to you.
      operationId: cancelPortRequest
      responses:
        '200':
          description: The cancelled request.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiResponse_PortRequest'
        '404':
          $ref: '#/components/responses/NotFound'
        '409':
          $ref: '#/components/responses/Conflict'
      security:
        - apiKey:
            - numbers:write
components:
  schemas:
    ApiResponse_PortRequest:
      allOf:
        - $ref: '#/components/schemas/ApiResponseBase'
        - type: object
          required:
            - data
          properties:
            data:
              $ref: '#/components/schemas/PortRequest'
    ApiResponseBase:
      type: object
      required:
        - success
      properties:
        success:
          type: boolean
        message:
          type: string
        errors:
          type: array
          items:
            type: object
            required:
              - field
              - message
            properties:
              field:
                type: string
              message:
                type: string
    PortRequest:
      allOf:
        - type: object
          required:
            - id
            - status
            - numbers
            - orders
            - createdAt
          properties:
            id:
              type: string
            status:
              type: string
              enum:
                - draft
                - submitted
                - in_review
                - action_needed
                - foc_scheduled
                - porting
                - completed
                - cancelled
            numbers:
              type: array
              items:
                $ref: '#/components/schemas/PortNumber'
            orders:
              type: array
              items:
                $ref: '#/components/schemas/PortOrderInfo'
            focDate:
              type: string
              format: date-time
              description: Earliest confirmed FOC date across the orders.
            signedAt:
              type: string
              format: date-time
            createdAt:
              type: string
              format: date-time
            lastError:
              type: string
            comments:
              type: array
              items:
                $ref: '#/components/schemas/PortComment'
        - $ref: '#/components/schemas/PortAccountFields'
    ProblemDetails:
      description: RFC 9457 problem+json.
      type: object
      properties:
        type:
          type: string
          format: uri
          default: about:blank
        title:
          type: string
        status:
          type: integer
        detail:
          type: string
        instance:
          type: string
        code:
          type: string
        errors:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              message:
                type: string
    PortNumber:
      type: object
      required:
        - id
        - e164
        - status
      properties:
        id:
          type: string
        e164:
          type: string
        phoneType:
          type: string
          enum:
            - local
            - mobile
            - toll_free
        carrierName:
          type: string
        portable:
          type: boolean
        notPortableReason:
          type: string
        status:
          type: string
          description: Per-number status chip.
        portOrderId:
          type: string
          description: >-
            The owning carrier order (PortRequest.orders[].id) once split
            assignment is known.
        preassignAgentId:
          type:
            - string
            - 'null'
          description: The current pre-assignment (null = decide later / in pool).
        landedDidId:
          type: string
          description: The owned-number id once the port completes and the number lands.
        landedAt:
          type: string
          format: date-time
    PortOrderInfo:
      type: object
      required:
        - id
        - stage
      properties:
        id:
          type: string
        stage:
          type: string
          enum:
            - draft
            - in_review
            - action_needed
            - foc_scheduled
            - porting
            - completed
            - cancelled
        focDate:
          type: string
          format: date-time
        supportKey:
          type: string
        carrierName:
          type: string
        actionNeeded:
          type: array
          items:
            $ref: '#/components/schemas/PortActionNeeded'
    PortComment:
      type: object
      required:
        - body
      properties:
        body:
          type: string
        author:
          type: string
        createdAt:
          type: string
          format: date-time
    PortAccountFields:
      type: object
      description: >-
        The tenant-editable account holder, service address, E911, and port-type
        fields. Shared by the create and update requests and echoed (minus
        pinPasscode) on the request detail. All optional at the wire —
        completeness is enforced at submit.
      properties:
        accountHolderType:
          type: string
          enum:
            - business
            - individual
        entityName:
          type: string
          description: The person/company on the current-carrier account.
        authPersonName:
          type: string
          description: The person authorizing the port (the LOA signer).
        accountNumber:
          type: string
          description: The account number with the current carrier.
        btn:
          type: string
          description: The billing telephone number on the account.
        streetAddress:
          type: string
        extendedAddress:
          type: string
        locality:
          type: string
          description: City.
        administrativeArea:
          type: string
          description: State/province.
        postalCode:
          type: string
        countryCode:
          type: string
          enum:
            - US
            - CA
          description: ISO 3166-1 alpha-2 (US or CA in this release).
        portType:
          type: string
          enum:
            - full
            - partial
        remainingNumbersAction:
          type: string
          enum:
            - keep
            - disconnect
          description: For a partial port — what to do with the numbers left behind.
        newBillingPhoneNumber:
          type: string
          description: Required when remainingNumbersAction is keep.
        losingCarrier:
          type: string
        billFileId:
          type: string
          description: Object key of the uploaded recent bill/invoice.
        e911SameAsService:
          type: boolean
          description: >-
            When true the service address is the registered emergency address
            (the e911* fields are ignored).
        e911Street:
          type: string
        e911Extended:
          type: string
        e911Locality:
          type: string
        e911AdministrativeArea:
          type: string
        e911PostalCode:
          type: string
        focRequestedAt:
          type: string
          format: date-time
          description: >-
            Requested port date/time (ISO-8601). Omit for the earliest
            available.
    PortActionNeeded:
      type: object
      required:
        - code
        - message
      properties:
        code:
          type: string
          description: The normalized rejection code.
        fixField:
          type: string
          description: The wizard field to correct, e.g. accountNumber.
        message:
          type: string
          description: Plain-language, self-serve fix line.
  responses:
    NotFound:
      description: Resource not found in org scope.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/ProblemDetails'
    Conflict:
      description: Conflict (duplicate name, publish race, version mismatch, no diff).
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/ProblemDetails'
  securitySchemes:
    apiKey:
      type: oauth2
      description: >
        Flowyte secret API key (`Authorization: Bearer flowyte_sk_live_…`).
        Scope-gated; is scoped to your organization — a key can never reach
        another tenant. The listed scopes in each operation's `apiKey`
        requirement are the scopes that key must hold. The `tokenUrl` is
        nominal: keys are minted in the dashboard.
      flows:
        clientCredentials:
          tokenUrl: /api/v1/api-keys
          scopes:
            agents:read: Read agents.
            agents:write: Create/update/delete agents, publish, rollback.
            knowledge:read: Read knowledge sources & preview.
            knowledge:write: Add/remove knowledge sources, uploads.
            skills:read: Read skills & skill-types.
            skills:write: Create/update/delete skills.
            playbooks:read: Read playbooks & graphs.
            playbooks:write: Create/update/delete playbooks & graphs.
            guardrails:read: Read guardrail policies & caller-verification.
            guardrails:write: Update guardrail policies & caller-verification.
            numbers:read: Read phone numbers / search availability.
            numbers:write: Purchase / assign / release numbers.
            sms:read: Read the org's SMS (10DLC) registration status and numbers.
            sms:write: Save/submit the 10DLC registration and toggle numbers for SMS.
            outbound:read: Read outbound contact lists and campaigns.
            outbound:write: >-
              Create/import contact lists, create/launch/pause/resume/cancel
              outbound campaigns, and enqueue single outbound calls.
            integrations:read: Read connected native integrations (status only — never tokens).
            integrations:write: Discover schemas, set data scoping, and disconnect a connection.
            integrations:connect: >-
              Connect a data source (submit credentials / begin OAuth) — a
              SEPARATE, higher-privilege scope because connecting INGESTS
              credentials and opens a new egress path; a discover/scope/author
              key need not carry it.
            records:read: >-
              Read the pre-synced Caller Context Store records and object-type
              field registry.
            records:write: >-
              Upsert / delete / bulk-import / purge caller-context records and
              edit type metadata.
            calls:read: Read conversations, receipts, transcripts, analytics.
            analytics:read: >-
              Read the Observe history list, per-agent analytics (the
              answer-rate summary), the raw knowledge-gap list, and the metric
              catalog + per-metric queries + metric drill-downs.
            analytics:write: >-
              Curate knowledge gaps (dismiss / mark in-progress). [M4 —
              reserved]
            dashboards:read: List and read saved Observe reporting dashboards.
            dashboards:write: >-
              Create, update (full-document replace), and delete Observe
              reporting dashboards.
            reports:read: List and read Observe scheduled reports (report schedules).
            reports:write: >-
              Create, update, and delete Observe scheduled reports (a delete
              stops a recurring digest).
            billing:read: Read plans, wallet, usage.
            audit:read: Read API/key activity logs.
            webhooks:write: Manage webhook endpoints.
            keys:write: Manage secret API keys.
            chat:read: Read chat sessions & messages.
            chat:write: Create chat sessions & send messages (server-side).
            widgets:read: Read widget config & embed snippet.
            widgets:write: Update widget config.
            pubkeys:read: Read publishable keys.
            pubkeys:write: Manage publishable keys.
            phone:read: >-
              Read Flowyte Phone config — settings, ring targets/queues +
              rosters, contacts, block-list, own presence.
            phone:write: >-
              Update Flowyte Phone config — settings, ring targets/queues +
              members, contacts, block-list.
            presence:write: Set your own softphone presence (available/away/dnd/…).
            team:read: Read the team — softphone seats and the team presence roster.
            team:write: >-
              Manage softphone seats — invite, update, and deactivate team
              members.
            escalation_destinations:read: Read external-agent (AI Harness) escalation destinations.
            escalation_destinations:write: >-
              Create, update, delete, and rotate the signing secret of
              escalation destinations.
            escalation_policies:read: Read an agent's escalation routing policy. [ — reserved]
            escalation_policies:write: Update an agent's escalation routing policy. [ — reserved]
            escalations:read: >-
              Read escalation sessions and their message history (connector). [
              — reserved]
            escalations:claim: >-
              Claim an escalation session and extend its lease (connector). [ —
              reserved]
            escalations:respond: >-
              Post messages into a claimed escalation session (connector). [ —
              reserved]
            escalations:resolve: >-
              Resolve, return, or request human takeover of an escalation
              (connector). [ — reserved]

````