> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowyte.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS (10DLC)

> Text from your phone numbers — set up in the dashboard once your brand and campaign are registered.

SMS lets your business send and receive text messages from numbers you own. In the US, texting
from a standard 10-digit number requires **A2P 10DLC registration**: every organization registers
its own **brand** and **campaign** with the carrier registry before any message can be sent.

<Note>
  SMS registration is **handled in the dashboard**, not the API. Carrier registration (TCR) is
  compliance-critical — the guided flow validates your details, runs a free compliance review, and
  walks you through approval so a submission can't be wrong before you pay the activation fee.
  Sending stays **gated** until your campaign is approved.
</Note>

## Set it up

1. Open **SMS** in the dashboard.
2. Enter your business details — the platform auto-generates compliant campaign text (sample
   messages and opt-in language).
3. Run the **free compliance review** (green / yellow / red, with specific fixes).
4. **Submit** once it's green. This pays the one-time activation fee and registers your brand and
   campaign with the carrier registry; status then updates as the registry approves it.
5. Enable SMS on the numbers you want to text from.

## After approval

Once your campaign is **approved**, your agent can send and receive texts on its enabled numbers.
Opt-outs (STOP) are honored automatically, and the dashboard keeps a do-not-text suppression list —
re-enabling a number requires fresh, documented consent.

<Tip>
  Plan the registration step before launch — approval is controlled by the carrier registry and can
  take time, so start it early.
</Tip>