https://builder.flowyte.com/api/v1.
| Capability | What it does | Dashboard | Endpoints | Scope |
|---|---|---|---|---|
| Agents | The single entity callers reach; everything else attaches to it. Create, edit (draft), publish, roll back. | Agents | GET/POST /agents · PATCH /agents/{id} · POST /agents/{id}/publish · POST /agents/{id}/rollback | agents:read / agents:write |
| Voice | Assign a catalog voice per language and browse/search voices. | Agent → Voice | GET /voices · POST /voices/search · PUT /agents/{id}/voice | agents:read / agents:write |
| Knowledge | Add sources (URL, file, text) the agent answers from; ingestion is async. | Agent → Knowledge | GET/POST /agents/{agentId}/knowledge/sources · POST …/knowledge/preview | knowledge:read / knowledge:write |
| Skills | Tools the agent calls mid-conversation (transfer, email, lookups, geo). | Agent → Skills | GET /skill-types · GET/POST /agents/{agentId}/skills · PATCH/DELETE …/skills/{id} | skills:read / skills:write |
| Integrations | Connect a provider once, then provision its actions as skills. Live: Google Calendar, Google Sheets, Shopify. | Integrations | GET /integrations · GET /integrations/catalog · POST /integrations/{kind}/connect · POST /agents/{agentId}/integrations/{kind}/provision | integrations:read / integrations:write (+ skills:write to provision) |
| Guardrails | Deterministic policies and caller-identity verification. | Agent → Guardrails | GET/PUT /agents/{agentId}/guardrails · GET/PUT …/caller-verification | guardrails:read / guardrails:write |
| Playbooks | Optional node graph for scripted, step-by-step flows. | Agent → Playbooks | GET/POST /agents/{agentId}/playbooks · GET/PUT …/playbooks/{id}/graph | playbooks:read / playbooks:write |
| Numbers | Search, reserve, purchase, import, and assign phone numbers. | Numbers | GET /numbers/search · POST /numbers/reserve · POST /numbers/purchase · POST /numbers/{id}/assign | numbers:read / numbers:write |
| Voice channel (PSTN) | Inbound calls reach an assigned number; mint a talk token for the in-browser tester. | Agent → Test | POST /agents/{agentId}/talk-token · POST /agents/{agentId}/simulate | agents:write (talk token is session-only) |
| Chat channel | Server-side chat sessions plus an OpenAI-compatible completions endpoint. | Agent → Test / Channels | POST /chat/sessions · POST /chat/sessions/{id}/messages · POST /chat/completions | chat:read / chat:write |
| Widget | Embeddable browser chat, authenticated by a publishable key. | Agent → Channels | GET/PUT /agents/{agentId}/widget · POST /chat/widget/sessions | widgets:read / widgets:write · pubkeys:* |
| SMS (10DLC) | Text messaging — available after per-org brand & campaign registration. | Numbers / Channels | registration-gated | sms:read / sms:write |
| Observe | Post-call analytics, conversation history, transcripts, receipts, topics, knowledge gaps. | Observe | GET /agents/{agentId}/analytics · GET /conversations · GET /conversations/{id}/receipt · GET /analytics/overview | analytics:read · calls:read |
| Billing | Wallet, top-ups, plans, usage, and invoices via Stripe. | Billing | GET /billing/wallet · POST /billing/wallet/topup · GET /billing/usage · GET /billing/invoices | billing:read / billing:write |
| API keys | Authenticate the API. Keys are minted and managed in the dashboard Developer page. | Developer | — | — |
| Webhooks | Subscribe to events with signed deliveries; send test events. | Developer | GET/POST /webhooks · POST /webhooks/{id}/test · GET /webhooks/{id}/deliveries | webhooks:write |
| Audit logs | API and key activity history. | Developer | GET /audit-logs | audit:read |
DTMF keypad input is supported on voice calls for capturing digits (menus, account numbers).
Configure it on the agent — there’s no separate endpoint.
Changes always edit a draft. Phone and chat serve the last published version, so publish
the agent after wiring up any capability above. See draft vs published.