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Introduction

Flowyte IVA Builder Documentation

Welcome to the official documentation for Flowyte IVA Builder - the visual no-code platform for building AI-powered phone agents.

What is Flowyte IVA Builder?

Flowyte IVA Builder allows you to create intelligent voice agents that can:

  • Answer customer questions 24/7
  • Route calls intelligently based on caller intent
  • Send notifications and capture leads
  • Handle complex conversation flows with AI

Build your first voice agent in 5 minutes

Getting Started

Explore all 9 node types

Node Reference

Configure voice, timing, and behavior

Agent Settings

Start building in the app

Launch Builder

Node Types Overview

Flowyte uses a visual node-based system. Each node represents a step in your call flow:

NodePurpose
StartEntry point for incoming calls
FAQ LoaderLoad FAQ database for answering questions
Knowledge BaseConnect external knowledge sources
Query ProcessorAI-powered intent detection and response
TTS ResponseText-to-speech output to caller
NotificationSend email alerts for leads or events
TransferTransfer call to another number
Conditional TransferSmart routing based on rules
EndTerminate the call

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Quick Start