Get an escalation
Fetch one escalation session. The contextPackage (the handoff bundle) is included ONLY when the requesting connector key is the CLAIMING owner; fetching it as the owner extends the activity-based lease. The bundle is free-form but typically carries transcriptWindow (recent turns), completedActions / failedActions (what the AI already did/attempted), and verifiedIdentifiers (identity the AI confirmed) so the human/agent starts fully in context.
Authorizations
Flowyte secret API key (Authorization: Bearer flowyte_sk_live_…). Scope-gated; is scoped to your organization — a key can never reach another tenant. The listed scopes in each operation's apiKey requirement are the scopes that key must hold. The tokenUrl is nominal: keys are minted in the dashboard.
Path Parameters
The escalation session id (from listEscalations or the escalation.* webhook).