Get account analytics overview
Returns account-wide totals rolled up across every agent: total, answered, and missed calls, answer/containment/transfer rates, the voice versus chat split, active agent count, and spend for the period. Pass your average ticket value to estimate recovered revenue, and filter by date range and channel.
Authorizations
Flowyte secret API key (Authorization: Bearer flowyte_sk_live_…). Scope-gated; is scoped to your organization — a key can never reach another tenant. The listed scopes in each operation's apiKey requirement are the scopes that key must hold. The tokenUrl is nominal: keys are minted in the dashboard.
Query Parameters
voice, chat Org-level avg ticket in dollars (drives recoveredRevenueUsd).
Org-level avg ticket in integer cents; takes precedence over avgTicketUsd.