Agents - Flowyte

An agent is the one user-facing entity in Flowyte. Everything else — knowledge, skills, guardrails, playbooks — attaches to an agent. You configure who the agent is; the platform handles turning that into a real-time voice and chat experience.

What an agent holds

Persona — its name, role, goals, and the things it must never do.
Language & voice — the primary language (it can mirror a caller’s language) and the voice it speaks with.
Behavior — greeting, tone, and how it handles handoffs.

Draft vs published

Editing an agent changes its draft. The in-browser tester runs the draft, but phone and chat channels serve the last published version. Publishing freezes a version; you can roll back to a previous one at any time.

In the API

Action	Endpoint
Create an agent	`POST /agents`
Read / update	`GET /agents/{id}` · `PATCH /agents/{id}`
Publish a version	`POST /agents/{id}/publish`
Roll back	`POST /agents/{id}/rollback`
Test (streaming)	`POST /agents/{id}/simulate`

See the Agents endpoints in the reference for the full shape.